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Resource finder: Technology

Which organisations can you rely on to support your digital transformation journey? CMM has selected some of the sector’s leading technology providers and shared their areas of expertise.

Ablyss Systems Ltd

Tel: 01625 535685

Email: [email protected]

Website: www.ablyss.co.uk

 Sectors

  • Residential care homes.
  • Nursing homes.
  • Learning disabilities.
  • Supported living.
  • Mental health.

Services

  • Blyssful: A cloud-based care management system that simplifies operations, personalises care plans, streamlines documentation and ensures compliance.
  • BlyssAI: An AI-powered assistant that supports care professionals in creating, reviewing and managing care plans more efficiently – enhancing documentation and reducing stress.
  • Blyssful Go: A mobile app enabling care teams to record notes and manage tasks on the move, improving responsiveness and accuracy at the point of care.
  • Ablyss CMS: A trusted on-premises platform, offering comprehensive care documentation, HR, rota and facilities management for providers who prefer local hosting.

 Company information

Ablyss believes care management should never compromise on compassion or efficiency. For over 20 years, Ablyss has partnered with care organisations to build safer, more efficient and truly person-centred care – where technology supports people, not the other way around.

Ablyss strives to deliver intuitive digital solutions that save staff time, streamline care, reduce paperwork and keep records up to date, so every resident receives the highest standard of care. Ablyss works alongside care teams, listening to real challenges and providing practical, innovative tools that make a genuine difference every day.

Ablyss is more than a software provider – it is your partner in delivering safer, simpler and more effective care. Ablyss technology is built with and for care professionals, backed by responsive support, and proven to save time and raise standards. With continuous innovation and a commitment to personal support, Ablyss helps you focus on what matters most – caring for people.


CareLineLive

Tel: 0330 088 5767

Email: [email protected]

Website: www.carelinelive.com

Sectors

  • Homecare.
  • Supported living.
  • Private and public sector homecare providers.
  • Retirement living.

 

Services

  • All-in-one homecare management software.
  • Management platform.
  • Carer Companion mobile app.
  • Care Circle portal.
  • Rostering.
  • Care planning.
  • Client management.
  • Body maps.
  • eMAR.
  • Electronic visit records.
  • GP Connect.
  • Invoicing.
  • Payroll.
  • Compliance.
  • Reporting.
  • Optional fully managed handsets.
  • NHS England Assured Supplier of Digital Social Care Records.
  • Crown Commercial Service Supplier.

Company information

CareLineLive is the UK’s top-rated homecare management software on Trustpilot, trusted by over 700 care providers to save time, reduce admin and improve efficiency. Launched in 2018 with a mission to transform a sector that had been lagging behind much of the digital world,

CareLineLive is built using the latest technology to develop an innovative, easy-to-use, cloud-hosted homecare management system for homecare agency owners and managers. CareLineLive’s customers benefit from increased efficiencies and value, with dramatic improvement in cash flow and increased revenues of up to 50%.

CareLineLive offers three intuitive, quick to learn interconnected platforms allowing access to real-time information:

  • Management platform.
  • Carer Companion mobile app.
  • Family and friends portal.

CareLineLive meets an impressive set of externally validated and internationally recognised standards, including ISO 9001, ISO 27001, the NHS Data Security and Protection Toolkit and Cyber Essentials Plus. These certifications demonstrate our commitment to secure software development and ongoing compliance with the regulations that govern health and social care organisations.


CoolCare

Tel: 0113 385 3853

Email: [email protected]

Website: www.coolcare.co.uk

 Sectors

  • Care homes.
  • Care home groups.
  • Independent care providers.

 

Services

  • Care home administration software.
  • Rota.
  • Timesheet.
  • Occupancy.
  • Invoicing.
  • Enquiries.

Company information

CoolCare is centred on admin made easy, with its services aimed at making operating care homes easier, more efficient and more profitable. CoolCare knows what good looks like and it seeks to help you love your administrative tasks by making them simple. Its intuitive design drives higher staff confidence and increases the impact of digital adoption, while CoolCare’s user-friendliness makes it the software of choice for some of the UK’s leading care home operators.

CoolCare saves your records digitally with smart features that are easily accessible across multiple care homes and teams. In addition, smart workforce processes create less work for everyone, meaning improved outcomes, less cost and more time saved. Not to mention enhanced recruitment and retention prospects.

You can also manage staff hours efficiently with CoolCare. No more paper timesheets or hours of reconciliation. Just automated clock-ins, accurate shift adjustments and quick checks. Streamline your residents’ finances too with accurate and speedy invoicing. Lastly, seamless enquiry tracking empowers you to increase occupancy, manage self-funder ratios and monitor weekly fees, supported by live reporting to show you are
on track.


Empathika

Tel: 07776 763233

Email: [email protected]

Website: www.empathika.com

Sectors

  • Residential care.
  • Nursing care.
  • Supported living.
  • Homecare and domiciliary care.
  • Multi-site care groups.

Services

  • Medication management: Medication rounds for all formats; PRN protocols and usage tracking; stock forecasting and expiry tracking; NHS proxy ordering integration; controlled drug witnessing; randomised stock checks; and eMAR and TeMAR charts.
  • Care planning and resident support: Dynamic care plans; resident profiles; and risk assessments.
  • Compliance and governance: Automated audits; policy distribution and sign off; incident reporting with risk analysis; safeguarding pathways; and full audit trails.
  • Workforce tools: Rotas and shift co-ordination; and leave and absence tracking.
  • Operational tools: Room allocation and occupancy; key logs; and kitchen and clinical flow alignment.

Company information

Empathika began with one unwavering truth – care deserves lightness. She transforms the everyday weight of care into clarity, calm and humanity. Crafted by CareApps and refined through real experience, Empathika stands as a quiet force beside every team. Medication becomes precision. Decisions become confident. Care becomes effortless.

Beyond medication, Empathika creates one intelligent space for planning, compliance, co-ordination and care. No noise. No clutter. Just pure, seamless flow. Empathika is trusted because she is shaped by the truth of real homes and real people. Every feature carries a story. Every update honours the hands that care.

For providers who demand safety, clarity and excellence, Empathika is more than a system. She is the new standard of compassionate digital care – elegant, intelligent and uncompromising.


Nourish Care

Tel: 023 8000 2288 

Email: [email protected]

Website: www.nourishcare.com

Sectors

  • Residential care homes.
  • Nursing homes.
  • Learning disabilities.
  • Domiciliary care.
  • Dementia care homes.
  • Supported living.
  • Children’s services.
  • Complex care.
  • Mental health.
  • Substance misuse.
  • Hospital and maternity.

Services

  • Nourish Better Care.
  • Nourish Empower.
  • Nourish Better Care at Home.
  • Nourish Safety.
  • Nourish Transparency.
  • Nourish Insights.
  • Nourish eLearning.
  • Nourish Protect.

Company information

At Nourish Care, the person with support is at the centre of a connected digital ecosystem. We offer a suite of solutions that impact over one million people every day.

  • Nourish Better Care is our system built for residential settings. Designed to be easy to use for carers, and straightforward to review for care managers, it comes equipped with the tools you need to capture the full picture of every life you support.
  • Nourish Empower offers industry-leading rostering functionality, an easy-to-use app, workforce management and accurate call monitoring giving homecare providers everything you need to support your community.
  • Nourish Better Care at Home builds upon this base with more detailed point of care functionality to support truly mobile first care by offering richer interactions, contextualised care plans, in app messaging and robust point of care functionality.
  • Nourish Safety gives you a holistic, detailed tool to manage incidents, ensure compliance and focus on what matters most, driving lasting improvements in care quality.
  • Nourish Transparency is a new way to bring clarity to your care planning and help you understand the true cost of your care, enabling providers to take a more structured, data-informed approach to planning and resourcing care.
  • Nourish Insights helps care providers manage, review and understand their data with our easy to read and action dashboards.
  • Nourish eLearning is an inbuilt partnership with MyAko, a Skills for Care and CPD- accredited eLearning provider, to deliver an all-in-one digital learning solution for homecare agencies.
  • Nourish Protect empowers your team to efficiently record and access information at the point of care, whilst ensuring sensitive data remains secure and protected.

PainChek

Tel: 0333 577 3397

Email: [email protected]

Website: www.painchek.com/uk

Sectors

  • Care homes.
  • Nursing homes.
  • Learning disability and/or autism.

Services

  • Pain Assessment tool.

Company information

PainChek® is the world’s first regulatory cleared medical device for the assessment of pain, enabling best-practice pain management for people living with pain in any environment, including those who cannot reliably self-report their pain, those who can, and those who fluctuate between the two.

PainChek® has enabled best-practice management across 85,000 licensed beds across more than 1,800 aged care facilities, with more than 10,000,000 digital pain assessments conducted to date, and is trusted by thousands of nurses, carers and clinicians.

For more information, please visit https://painchek.com/uk


Syndora Alto

Tel: 0333 360 1006

Email: [email protected]

Website: https://syndoraalto.com

Sectors

  • Care homes.
  • Nursing homes.
  • Care villages.
  • Supported living.
  • Homecare.

Services

  • Digital nurse call – CHARIS.
  • AltoEnhance – digital alerting, reporting and integration layer.
  • Digital nurse call with speech for supported living.
  • Falls prevention and detection solutions.
  • Resident telephones and hosted telephone systems.
  • Wi-Fi – design and install.

Company information

Syndora Alto is a UK-based care technology provider specialising in connected, digital solutions that help care providers deliver safer, more efficient and more person-centred care. Syndora Alto’s technology focuses on reliability, simplicity and integration into everyday care workflows.

At the core of Syndora Alto’s portfolio is CHARIS, a digital nurse call system. It replaces analogue systems with a digital platform that provides real-time alerts, intuitive call points, smart displays and mobile notifications. This enables care teams to respond faster, prioritise effectively and maintain visibility of activity across care settings, operating independently of internet connectivity.

For care providers who are not ready to overhaul their existing infrastructure, AltoEnhance connects with legacy nurse call systems to deliver smart alerting, mobile notifications, digital reporting and actionable insights, without the need for a full replacement.

AltoEnhance also connects nurse call alerts, emergency calls and safety events into digital care record systems. Alerts are automatically linked to resident records, supporting accurate documentation, reducing manual notetaking and strengthening regulatory compliance.

Syndora Alto also supports integration with a range of falls prevention and monitoring technologies, enabling real-time alerts and richer insight into resident wellbeing. By bringing multiple systems into one joined-up ecosystem, care teams benefit from calmer workflows, improved response times and better decision-making.

Beyond clinical systems, Syndora Alto delivers care-ready infrastructure including VoIP telephony, staff communication tools, Wi-Fi surveying and 24/7 UK-based support. Syndora Alto partners with care organisations to modernise technology to support staff, enhance resident safety and underpin high-quality, person-centred care.


 

About Henry Thornton

Henry Thornton is Lead Editor at Care Management Matters (CMM). CMM is a complete management journal, podcast provider and event organiser, offering bespoke multimedia content covering all aspects of owning and operating a successful, quality care business. Content includes comment, opinion, analysis, research, policy and more, meeting providers’ business needs. CMM is free for care providers and members of certain organisations. Benefits include discounts on CMM Insight events, news alerts and additional content.

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